Venue revenue orchestration

Your best person’s instincts, on every shift.

Orbyx sits above the systems your venue already runs. It spots the moments where revenue depends on someone noticing, tells the right person exactly what to do, and measures what happened.

Reads the tee sheet, POS and bookings · staff make every final call

Decision logIllustrative
18:42

Tee sheet · 4-ball finishing the 18th, attach under baseline

Server: offer the post-round table before the walk-past

PROMPT
18:47

POS · kitchen utilisation at 32%

Kitchen: party of six inbound from the 14th

PROMPT
18:55

Floor at capacity, service load high

No prompts while the team is stretched

SUPPRESS
19:03

Booking incomplete for tomorrow's 09:10 tee-off

Complete the booking; free the pro shop to sell

PROMPT

From the 78-opportunity library

Post-round table offerKitchen pre-warnBooking completionCoaching introductionSharing platter for four-ballsIndoor comfort specialCompetition-day celebrationLapse-risk flagFeature-line pushEarly-lunch highlightRange-regular follow-upTrophy-table beverage push

Measured, not promised

27→27%

Post-round F&B attach rate at Zimbali Lakes after a measured staff-prompt intervention.

0

Opportunities catalogued across F&B, retail, coaching, membership, events and retention.

3–5%

The pre-registered success bar for the pilot, cleared by a wide margin.

One venue. One opportunity (post-round F&B). A nine-day before/after window. No concurrent control group. Matched transaction volume rose roughly four-fold across the same period. A strong signal, not a guaranteed rate.

The doctrine

Built to be trusted on a premium floor.

Consistency, not luck

Execution depends on whoever happens to be on shift. Orbyx makes the standard your best person sets the standard everyone delivers, every shift.

Same guests. Same rounds. A measurably higher attach rate once the prompt mechanism was live.

Governs, doesn’t replace

Orbyx recommends; your staff decide. Every recommendation is deterministic, auditable and explainable. It never acts on your POS, pricing or tee sheet by itself.

Knows when to stay silent

SUPPRESS

Prompt tools are incentivised to prompt more. Orbyx is built to suppress: when the floor is under load, it protects the service experience rather than adding noise.

Whole facility, from day one

Nothing is gated behind a pricing tier. Post-round F&B is the measured, validated opportunity; the rest of the 78-opportunity library deploys progressively as the live integration comes online.

F&B · measured live
Retail
Coaching
Membership
Events
Retention

How it works

One loop, every opportunity.

01

Signal

A booking lands, a round finishes, a forecast turns. Orbyx reads live signals from the tee sheet, POS and booking system.

02

Decision

The engine weighs whether acting is worth it right now, and who should act. Deterministic rules, auditable end to end. Sometimes the right decision is to stay silent.

03

Execution

The right staff member gets a specific, contextual prompt. Not a generic alert, and never an action taken over their head.

04

Measurement

Every action is evaluated against your own baseline: revenue, attach rate, margin.

05

Learning

Outcomes feed back into future decisions, so the engine sharpens with every shift.

  • CRM
  • Marketing automation
  • Upsell tool
  • BI dashboard
  • AI revenue manager
  • Discount platform

Orbyx governs execution: whether the right action happens, through the right person, at the right moment.

And it proves whether it worked.

Activation · proof window · go/no-go

Start with proof, not a contract.

A £2,000 creditable activation fee, a measured proof window against your own baseline, and a clear go or no-go before any ongoing commitment.